Privacy Policy

1.1 Information You Provide

• Account Information: When you create an account, we collect your name, email address, and a password.
• Profile Information: Any profile details you choose to add, such as a display name.
• Community Contributions: Posts, comments, or other content you share within the community features.
• Contact Information: Information you provide when contacting us for support.

1.2 Information Collected Automatically

• Device Information: Device type, operating system version, and network information.
• Usage Data: Which features you use, content you view or stream, time spent in the Service, and interaction patterns.
• Streaming Data: When you watch video services or listen to audio teachings, we collect playback information, streaming quality metrics, and content preferences.
• Log Data: IP address, access times, and diagnostic logs that help us troubleshoot and secure the Service.

1.3 Third-Party Services

The Service includes links to the following third-party platforms. When users access these services, they leave the Service and any information they provide is collected by the third party, not by us:

• Marketplace: Handled by an external third-party platform. Users are redirected to a secure external site. We do not collect or process payment information, shipping addresses, or purchase data.
• Donations: Handled by an external third-party payment processor. Users are redirected to a secure external site. We do not collect or store payment card information.
• Ghana Trip Reservations: Deposits and payments are processed by an external third-party service. We do not collect or store payment information.

• To create and manage your account and provide authentication.
• To deliver video services, audio teachings, and other media content to your device.
• To display community resources and allow you to participate in community features.
• To send important notifications about your account, security updates, and service changes.
• To improve our content, features, and user experience through analytics and feedback.
• To ensure the security, integrity, and compliance of the Service.

3.1 Service Providers

We use trusted third-party service providers to operate the Service, including cloud hosting providers, media delivery / content delivery networks (CDNs), and analytics providers. These providers have access to your information only as needed to perform their services and are contractually bound to protect it. Marketplace, donation, and Ghana trip reservation services are separate third-party platforms with their own privacy policies. We are not responsible for data collected by those services.

3.2 Legal Compliance

We may disclose your information if required to do so by law, court order, or government regulation, or if we believe in good faith that such disclosure is necessary to protect the rights, property, or safety of our users or others.

3.3 Business Transfers

In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you before such a transfer occurs.

We retain your personal information for as long as your account is active. If you delete your account, we will remove or anonymize your personal information within a reasonable period, except where we are legally required to retain certain records.

We implement industry-standard security measures to protect your personal information, including encryption in transit and at rest, secure authentication, and regular security reviews. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Depending on your jurisdiction, you may have the following rights: Access (request a copy), Correction (fix inaccurate data), Deletion (request deletion), Restriction (limit processing), Data Portability (machine-readable copy), and Withdrawal of Consent. To exercise these rights, contact us at support@gatheryahsaints.org.

The Service is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us, and we will take steps to delete such information.

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies separately.

The Service may use cookies, local storage, or similar technologies to store preferences, maintain session state, and collect usage analytics. You can manage or disable these through your device or browser settings, though some features may not function properly without them.

Your information may be processed and stored on servers located in countries other than your own. By using the Service, you consent to the transfer of your information to such countries, subject to applicable data protection laws.

We may update this Privacy Policy from time to time. When we make changes, we will update the "Effective Date" and, for significant changes, notify you through the Service or by email.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, opt out of sale, and non-discrimination. We do not sell your personal information. To exercise your CCPA rights, contact us at support@gatheryahsaints.org.

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at: